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privacy policy

The protection of your personal data is important to us. In this privacy policy we inform you about which data we collect, how we use it and what rights you have as a data subject.

1. Responsible Entity

The entity responsible for data processing on this website is:
PROTONION UG (haftungsbeschränkt)
Zeppelinstraße 16 // 72116 Mössingen

Email: info@protonion-shop.de
Phone: +49 7473 2070634

2. Collection and Storage of Personal Data

We collect personal data when you visit our website, register, place an order, or contact us. This includes, but is not limited to:

  • Contact Details: Name, address, email address, phone number

  • Order Details: Order information, payment details

  • Usage Data: Information about your interactions with our website, such as IP address, browser type, visited pages, and session duration

  • Communication Data: Information from inquiries via the contact form

3. Purpose of Data Processing

Your personal data is processed for the following purposes:

  • Fulfillment of contractual obligations: e.g., processing orders, deliveries, and payments.

  • Customer communication: Responding to inquiries, providing support.

  • Improvement of our website: Analyzing user behavior to optimize the website and enhance the shopping experience.

  • Legal obligations: Compliance with tax and commercial law requirements.

4. Legal Basis for Data Processing

The processing of your personal data is based on the following legal grounds:

  • Art. 6 (1) (b) GDPR: Processing is necessary for the performance of a contract (e.g., to process your order).

  • Art. 6 (1) (a) GDPR: Your consent, which you can withdraw at any time (e.g., for receiving newsletters).

  • Art. 6 (1) (c) GDPR: Compliance with legal obligations (e.g., record-keeping under tax laws).

  • Art. 6 (1) (f) GDPR: Protection of our legitimate interests (e.g., optimizing our website).

5. Disclosure of Data to Third Parties

We only share your personal data with third parties if necessary for contract fulfillment (e.g., shipping providers or payment processors), if required by law, or if you have given your consent. Your data will not be shared with third parties for advertising purposes without your explicit consent.

6. Data Retention

Your personal data is retained only as long as necessary to fulfill the aforementioned purposes or as required by law. After the statutory retention periods have expired, data will be deleted unless it is still needed for contract fulfillment or for the establishment, exercise, or defense of legal claims.

7. Your Rights

You have the right to:

  • Access: Request confirmation of whether and which personal data we process.

  • Rectification: Request correction of inaccurate or incomplete data.

  • Erasure: Request deletion of your personal data unless legal retention obligations apply.

  • Restriction of processing: Request restriction of data processing if the conditions under Art. 18 GDPR are met.

  • Data portability: Receive the data you have provided in a structured, commonly used, and machine-readable format.

  • Objection: Object to the processing of your personal data based on your particular situation.

To exercise these rights, you can contact us anytime via the contact form on our website or using the contact details provided above.

8. Data Security

We implement technical and organizational security measures to protect your personal data from unauthorized access, loss, or destruction. Our security measures are continuously improved in line with technological advancements.

9. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to analyze user behavior and enhance usability. Cookies are small text files stored on your device. Some of the cookies we use are deleted after your browser session ends (session cookies), while others remain stored on your device (persistent cookies).

You can prevent or restrict the storage of cookies through your browser settings. Please note that disabling cookies may limit the functionality of some features on our website.

10. Changes to the Privacy Policy

We reserve the right to update this privacy policy as necessary to comply with legal requirements or to reflect changes in our services. The current version of the privacy policy can always be viewed on our website.

Last updated: October 17, 2024

Your trust in the careful handling of your data is important to us. If you have any questions about our privacy policy, feel free to contact us via the contact form on our website.

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